Vision Alignment

Seeing and understanding the journey...

We begin the journey of cultural transformation by reviewing or creating clarity of purpose for the organization. This is done by walking, seeing, and understanding the current state of the organization through a site visit and messaging event. The organization’s purpose is realized through the economic engine of the business. Clarity of the mission or scope of the business will further provide focus and guidance to the Value Improvement Process (VIP). At the heart of the business is the customer. Widespread knowledge of who the customer is and why they utilize the organization’s products or services is paramount. All standard work, measurements, improvements, and problem solving in the business must be linked to the delivery of customer value. Understanding of value extends beyond customers to all stakeholders. The business must also deliver value to employees and shareholders. Establishing clarity of value to customers, employees, and shareholders will guide daily decisions in the business and will be the focus of the improvement work.

Our framework for cultural transformations is embedded in our Value Improvement Process (VIP.) The process begins with clarity of enterprise, site or team purpose or vision. Strategy is then created to fulfill that purpose. Strategy begins with the customer and the value the business delivers. Understanding of purpose and value is the foundation for a continuous improvement culture. All problem solving and daily work must connect to improving ways to deliver value to the customer. As the organization solves problems the improvements are shared and set across the business to fully leverage the innovation. In order to sustain improvement activities, behaviors and habits must change. The transformation of behaviors is the transformation of culture. High performance and continuous improvement businesses are behavioral and are realized through cultural transformation.

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US Synthetic's consulting group can help you design a sustainable problem-solving culture.

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  • 1260 South 1600 West Orem, UT 84058
  • 801-235-9001
  • consulting@ussynthetic.com
  • www.ussynthetic.com

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